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ILO advocates better treatment for workers working from home

As number of workers working from home due to the COVID-19 pandemic continues to increase, the International Labour Organization (ILO) has called for better protection for the workers. This is even as it said that the pandemic has highlighted the poor working conditions experienced by many homeworkers who, prior to the crisis, numbered an estimated 260 million people worldwide.

The ILO in its latest report noted that, since homeworking occurs in the private sphere, it is often “invisible”, stating that in low- and middle-income countries, for instance, almost all home-based workers (90 per cent) work informally.

“They are usually worse off than those who work outside the home, even in higher-skilled professions. Homeworkers earn on average 13 per cent less in the United Kingdom; 22 per cent less in the United States of America; 25 per cent less in South Africa and about 50 per cent in Argentina, India and Mexico,” the ILO said.

According to ILO, homeworkers also face greater safety and health risks and have less access to training than non-home-based workers, which can affect their career prospects.

The report, Working from Home: From invisibility to Decent Work , also shows that homeworkers do not have the same level of social protection as other workers. They are also less likely to be part of a trade union or to be covered by a collective bargaining agreement.

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Renewed urgency

The ILO estimates, prior to the COVID-19 crisis , there were approximately 260 million home-based workers worldwide, representing 7.9 per cent of global employment; 56 per cent of them (147 million) were women.

It said, “They include teleworkers who work remotely on a continual basis, and a vast number of workers who are involved in the production of goods that cannot be automated, such as embroidery, handicrafts, electronic assembly. A third category, digital platform workers, provide services, such as processing insurance claims, copy-editing, or data annotation for the training of artificial intelligence systems. In the first months of the COVID-19 pandemic in 2020, an estimated one-in-five workers found themselves working from home.”

The world body said the growth of homeworking was likely to continue in the coming years, calling for renewed urgency to the need to address the issues facing homeworkers and their employers.

Poorly regulated with lack of compliance

The ILO stated that homeworking is often poorly regulated and compliance with existing laws remains a challenge. In many instances, ILO said homeworkers are classified as independent contractors and therefore excluded from the scope of labour legislation.

“Only 10 ILO member states have ratified Convention No. 177, that promotes equality of treatment between homeworkers and other wage earners, and few have a comprehensive policy on homework,” said Janine Berg, ILO senior economist and one of the report’s authors

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“Many countries around the world have legislation, sometimes complemented by collective agreements, that addresses various decent work deficits associated with homework. Nonetheless, only 10 ILO member states have ratified Convention No. 177 , that promotes equality of treatment between homeworkers and other wage earners, and few have a comprehensive policy on homework,” added Berg.


The report includes concrete recommendations to make homeworking more visible and thus better protected.

For industrial homeworkers, the report underlines the importance of facilitating their transition to the formal economy by extending legal protections, improving compliance, generalizing written contracts, providing access to social security and making homeworkers aware of their rights.

For home-based, digital platform workers, whose activities raise particular challenges for compliance as they cross multiple borders, the report advocates the use of data generated by their work to monitor working conditions and tools to set fair wages.


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